Newsletter

Microsoft Dynamics CustomerSource

Microsoft Dynamics CustomerSource is a valuable connection to your relationship with Microsoft and an efficient way of accessing information you need 24 hours a day. 

This one-stop resource helps you maintain and grow your business management solution and increase productivity.  Customers with a service plan can use it at any time to get information such as technical support, product updates and downloads, training, events, and more.   

   
CustomerSource provides access to timely information about each business management solution and can help reduce support costs by allowing you to find answers to your questions at any time.

Click here to see a Demo Tour of CustomerSource.

 

The Compass, our monthly newsletter, includes our monthly training schedules, upcoming events and other relevant Microsoft Dynamics GP information.


Microsoft Convergence 2010


Convergence is the premier Microsoft Dynamics event where you can experience the Microsoft Dynamics community in action.  This event offers you a unique opportunity to network with Microsoft team members and industry experts.

You’ll experience first-hand how you can use the power of Microsoft Dynamics and the full range of Microsoft products to optimize your business and improve your bottom line—now and in the future.

Convergence 2010
April 24 - 27, 2010
Atlanta, Georgia, USA
Georgia World Congress Center


 

Business in Calgary - Leaders of Tomorrow.

Business in CalgaryJuly 2009 - Honouring Calgary’s Visionary Entrepreneurs and Business Leaders.

One of the qualities of any good leader is the ability to clearly see an opportunity where others do not and to seize it. When others doubt and flounder, great leaders persevere. This year’s list of Business in Calgary’s 2009 Leaders of Tomorrow may all have slightly different leadership styles, but they execute their objectives with integrity and act as role models to aspiring young entrepreneurs. They are not just bosses or managers or business owners, they are true leaders.


 

 

Microsoft Dynamics President’s Club 2009


July 2009 - Callow & Associates, 13 time recipient of the prestigious Microsoft Dynamics President’s Club. 


Invoices by Email

 

If your company is interested in receiving our invoices by email, please provide your company name, contact name, title and email address to email or by fax to (403) 233-7415.


SQL Backups

Is YOUR financial and operations data getting backed up?

 

Occasionally the need arises to restore Great Plains/ Dynamics GP data.  Recently, Callow & Associates has experienced a number of client situations where the data backup was not readily available, unfortunately resulting in lengthy downtime.  In one example, the backups were not being monitored and had been failing for several weeks.  In another situation, the tape backup system was overwriting older tapes on a weekly rotation.  The data required for restoration was from two weeks prior and the tape had been overwritten.


The long arduous task of recreating data can be avoided if a good data backup process is in place.

The concept of backup can be a daunting one.  Here are five questions to ask your IT support:

1. Where are the database backup files and shared Dynamics GP folders and are they included in the tape backup job?

2. What is our daily/weekly/monthly/yearly tape backup strategy?

3. Who is monitoring the database maintenance plans?

4. When was our last test restoration of data completed to ensure our backups are working?

5. Should we contact Callow & Associates to discuss our Great Plains/ Dynamics GP backup related questions?

Backing up your business data is like wearing your seat belt.  You hope you will never be in a situation requiring the backup, but it is certainly appreciated when you need it.

If you have more questions than answers, please contact us to arrange a complete backup process review.


Microsoft Dynamics GP 10.0

 

Microsoft has added more than 120 features to Microsoft Dynamics GP 10.0.  These new features were created to help improve your ability to streamline critical business tasks.  For additional information, please download the following PDF documents.

Microsoft Dynamics GP 10.0 - Top Ten Enhancements

Microsoft Dynamics GP 10.0 - Enhancement Brochure

What's new in Microsoft Dynamics GP 10.0